Computer Information Technology


This program is designed to provide students with first hand knowledge of the software, hardware, and operations of personal computers used in business and industry today.  Many aspects of the personal computer including how it works, how data is processed, and how to apply the functions to solutions on the job are explored in the CIT training.  The program consists of studies in the major operating systems, diagnostics, plus configuration of computers and their related peripheral devices.

Networking students are introduced to networks through lectures, demonstrations, discussions, and hands-on labs.  Installations of both attended and unattended servers are performed using various file systems.  Students are taught how to install and administer active directory services and how to manage service objectives.

Students will monitor systems performance; administer Internet Information Services; and administer user accounts, group accounts, group policies, and print services.  Networking students learn how to administer and maintain network protocols and services such as virtual private networking, routing and remote access services, DHCP, WINS, and DNS.  Data backup, disaster protection, and recovery from a disaster are also covered in the Server + course.  Also covered in Server + is its hardware environment.

Security + deals with knowledge of virus removal and prevention.  Also, security deals with audits, protecting systems, authentication, cryptography, access control, etc.  Copper cabling and fiber optic cabling are part of the Network Specialist Diploma.  Certifications are available through C-Tech.


Information Detail
Time Commitment Full Time, Part Time
Typical Program Length 18 Months
Clock Hours 2,160
Class Type Day
Credentials Certificate, Diploma
Total Tuition/Fees $6,405.00
Textbook/Supplies Cost $2,207.00

Program Credentials

Option NameHoursCredentials
Desktop Technician432Certificate
Networking+ Certification651Certificate
Security+ Certification864Certificate
Computer System Support1296Diploma
IT Specialist1728Diploma
IT Systems Coordinator2160Diploma

Campus Locations

Greeneville Instructional Service Center
1121 Hal Henard Road
Greeneville, TN 37743
Main Campus
821 West Louise Ave
Morristown, TN 37813-2094

Job Duties

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Job Outlook

Bright Outlook: Yes

Currently employed in the area: 2,120

Current job openings per year: 260


First Trimester: 
Orientation and Safety
Computer Concepts
Introduction to Applications
Intro to Operating Systems
Hardware and Troubleshooting
A+ Certification Preparation
Worker Characteristic
Second Trimester: 
Prep for Networking+ Certification
Prep for Security+ Certification
Worker Characteristic
Third Trimester: 
Advanced Networking
Worker Characteristic
Fourth Trimester: 
Pro Networking I
Worker Characteristic
Fifth Trimester: 
Level II Networking
Worker Characteristic


CompTIA A+
CompTIA Network+
CompTIA Security+
CompTIA Server+
C-Tech Low Voltage Copper Cabling Specialist
C-Tech Fiber Optic Cabling Specialist


James Youngblood

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